Author Archives: Alastair Thomson

It’s hard to stop the beat of your organisation and go in a different direction, but it’s relatively easy to change the beat, if you think like a DJ…

The “1% Gains” theory is very popular, but does that really explain what you should do inside your business? Possibly not…

When making a sale, you’re almost certainly better to start from wherever your customer really is rather than wherever you’d like them to be.

Are you meeting a noble objective or delivering a project? That might sound very similar, but the differences are enormous.

There was a time tech investments delivered positive RoI. But that time might be behind us – now I’m not so sure.

It’s easy to forget that metrics alone tell you very little about what’s happening in your business. So little, in fact, that I’m surprised so many people are quite so obsessed with them.

Managing metrics in any organisation is a lot more complicated than it used to be. At the start of my career, you were lucky to get weekly or monthly stats for most things. Now daily, real-time, and click-by-click updates are everywhere. Trouble is, a lot of the additional data that has come our way inContinue reading “Signal vs noise”

A low-cost business isn’t necessarily a high-profit business. Often quite the opposite because of some key decisions the business takes.

One under-used way management accounting can help you make better business decisions…

Done the right way, ABC brings a level of insight into the commercial and operational side of your business that’s vastly more insightful than standard management accounting techniques.